Mistakes can happen in any organization, but when the office of the federal privacy commissioner loses an unencrypted hard drive with personal information it must sting.
But that’s what happened on Feb 14 during the agency’s move to Gatineau, Que. from its home across the river in Ottawa.
The drive was always connected to a server in a locked server room until the move, she said. The move itself was watched over by commissionaires. However, it wasn’t until some time later that IT staff realized the drive was missing and only on April 9 that they realized it had personal information.