Support | InfoWatch

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Thank You for using our products!
To contact Technical Support Service send your request to or use InfoWatch Customer portal

What does InfoWatch comprehensive technical support include?

  • Support via email, online chat, by phone, with remote access within the coverage hours;
  • Access to Knowledge Base, a self-service data bank;
  • Onsite troubleshooting;
  • Regular product updates:
    • critical fixes (patches);
    • scheduled fixes (maintenance releases);
    • new versions (product releases);