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Call-centers can't protect your data from own employees

The on-going widespread of call/contact-centers in Russia scares Russian and foreign experts on information security. In their opinion, a lot of Russian clients and solution distributors do not give enough consideration to information security, while the main threat of the security comes from unfair employees.

AIDS patients' data has gone

Detailed information about 4,500 AIDS patients and another 2,000 HIV-positive people was accidentally emailed to 800 medical staff.

According to a report by the Associated Press, Palm Beach County Health Department statistician has mistakenly attached private document to an email that has been sent to hundreds of health workers who weren't normally granted access to it. Administrators halted the email system a few minutes later, but at least 10 people (from other reports – 16 people) had time to open confidential document.

Personal data of 145 000 USA residents disappeared

The private data theft, which touched all of adult USA population got a lot of publicity in the end of February. ChoicePoint, Georgia, USA, allowed a leak of confidential data about 145 000 USA residents, in all 50 states of the country. This way, the hackers got names, addresses, social insurance numbers, driver's license numbers, credit card usage information, and other public information, collected by ChoicePoint from open sources.

NTT DoCoMo assumes an information leak about 25 000 subscribers

According to information agencies, officials of NTT DoCoMo, Japan's largest telecommunications operator, have announced a possible personal data leak about 24,632 cellular communications subscribers of said company. Amongst the “leaked” information are names, addresses, home and cellular phone numbers of the NTT DoCoMo clients.

Most of the subscribers from the list live on the north-east of Niigata prefecture – an area, which suffered a series of strong earthquakes last October. Because of that, the operators introduced lowered cell phone rates in that area.

The personnel of LucOil's Moscow office are prohibited to use cell phones at work for security reasons

The employees of the main Moscow LucOil office must turn off their cell phones before going inside the building or hand it in. According to Alexander Vasilenko, the head of public relations department of LucOil, starting on February 1st, before entering the building, the employees must hand in their cell phones or turn them off. “Cell phones simply disrupt the work process, — explains Vasilenko, — they keep on ringing, and annoy people during meetings. People also talk a lot on the stairs, which might result in injury”.


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